WorkflowsSales & OutboundMulti-Step View Workflows

How I create multi-step workflows from deck views with Make and Papermark

Create multi-step workflows from a single document view event with Make.

PapermarkPapermark
native + webhook
makeMake
hubspotHubSpot
slackSlack

When someone views your deck, you need multiple things to happen in parallel: CRM updated, Slack notified, follow-up task created. You need one trigger to fan out into parallel actions.

With Papermark you can webhooks and view percentage to solve this end-to-end with real-time analytics.

How it works

1Upload your sales decks
2Set up access controls for prospects and buying committee members
3Share a tracked link with your prospect and track engagement
4Connect Slack to get notified instantly
5See who among your prospects and buying committee members is engaging
6Create a webhook to connect external tools
7Choose which events trigger your automation
8Orchestrate parallel actions: CRM update + Slack alert + task creation from one webhook
9Receive enriched view data from Make scenario

Step by step

1

Step 1. Upload your sales decks

Open Papermark and create a new data room. Upload your sales deck or proposal. Use drag-and-drop to add files, then organize them into folders. Papermark automatically indexes everything and supports bulk upload of entire folder structures.

Upload your sales decks
2

Step 2. Set up access controls for prospects and buying committee members

Configure your security settings. In Papermark link settings, enable View percentage, Visitor identification. Every viewer is verified before they can access a single page. You control exactly who among your prospects and buying committee members sees which documents.

Set up access controls for prospects and buying committee members
3

Step 3. Share a tracked link with your prospect and track engagement

Generate a secure link and share a tracked link with your prospect. Papermark tracks every interaction in real-time. See which slides the prospect viewed, time spent, and completion rate. Open the analytics dashboard to see all engagement data as it happens.

Share a tracked link with your prospect and track engagement
4

Step 4. Connect Slack to get notified instantly

Go to Settings > Integrations > Slack in Papermark. Click "Connect Slack" and authorize via OAuth. Select the team channel where you want to receive alerts. Papermark sends formatted messages when prospects and buying committee members view, download, or access your documents.

Connect Slack to get notified instantly
5

Step 5. See who among your prospects and buying committee members is engaging

Every time someone opens your sales decks, a Slack notification appears in your channel. It shows the viewer's email, which document they opened, how long they spent, and a link to full analytics. Your team knows immediately who is engaged without checking the dashboard.

See who among your prospects and buying committee members is engaging
6

Step 6. Create a webhook to connect external tools

Go to Settings > Webhooks in Papermark. Create a new webhook endpoint pointing to your automation tool (Zapier, Make, or n8n). Select which events should trigger: "Link Viewed" fires when prospects and buying committee members open your documents, "Document Downloaded" when they download. Papermark sends a signed payload with viewer email, document name, pages viewed, and time spent.

Create a webhook to connect external tools
7

Step 7. Choose which events trigger your automation

Pick the events relevant to your workflow. For tracking prospects and buying committee members engagement, select "Link Viewed". For monitoring downloads of sensitive sales decks, add "Document Downloaded". Each payload is signed with HMAC-SHA256 for security. You can create multiple webhooks for different tools.

Choose which events trigger your automation
8

Step 8. Orchestrate parallel actions: CRM update + Slack alert + task creation from one webhook

In Make, create a new scenario with "Custom Webhook" as the trigger. Copy the URL and add it in Papermark. Build your automation: Orchestrate parallel actions: CRM update + Slack alert + task creation from one webhook. Make is best when you need conditional logic, like different actions based on how much of your sales decks was viewed.

9

Step 9. Receive enriched view data from Make scenario

Receive enriched view data from Make scenario. Connect HubSpot through Zapier, Make, or n8n as middleware. When prospects and buying committee members view your documents, the webhook payload delivers their email, document name, pages viewed, time spent, and completion percentage to HubSpot automatically.

Tools and integrations

Papermark connects to external tools via outgoing webhooks (HMAC-SHA256 signed). Slack has a native integration with OAuth. For all other tools, connect Papermark webhooks through Zapier, Make, or n8n.

make

Make Webhook middleware

Orchestrate parallel actions: CRM update + Slack alert + task creation from one webhook

hubspot

HubSpot via webhook

Receive enriched view data from Make scenario

Connect through Papermark webhooks via Zapier, Make, or n8n

slack

Slack Native integration

Receive formatted notification from Make scenario

Related topics

make.com workflowsmulti-step automation

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